bdt10k Responsible Gambling —
Your safety is our priority
Keep entertainment within limits. At bdt10k we believe that playing with a clear mind is the best experience — deposit limits, self-exclusion, and 24/7 support are all here for you.
What is responsible gambling?
Online gaming can be enjoyed as a safe form of entertainment, as long as a few simple rules are followed.
At bdt10k we believe gambling is for entertainment only — it is never a substitute for income. Responsible gambling means setting limits on your time and money, not chasing losses under pressure, and having the courage to stop when playing causes stress rather than enjoyment.
Our platform offers several tools that help you play in a healthy and controlled way. From deposit limits to full self-exclusion — everything can be set according to your own preference.
Important reminder
Only those aged 21 and above may open an account and play at bdt10k. Never bet more than you can afford.
Core principles
- Gambling should always be for entertainment
- Set a budget before every session
- Do not try to recover money you have lost
- Play in between spending time with family and friends
- Avoid playing when drinking or under mental stress
- Take breaks from playing every day and get some rest
Our tools for your protection
bdt10k offers several features to keep your gaming experience safe and controlled.
Deposit limits
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Reducing a limit is instant, but a designated waiting period applies when increasing one.
Time-out feature
Take a break from your account for a set period — from 24 hours up to 30 days. During this time you cannot log in or place any bets.
Self-exclusion
If you feel gambling is getting out of control, use the self-exclusion option. It closes your account completely for 6 months or more.
Gaming history review
View your betting, win and loss, and deposit history at any time. Keeping a regular track of your spending helps manage any tendency to play too much.
Reality check reminders
You will receive pop-up messages at set intervals reminding you how long you have been playing and how much you have wagered. This helps you make informed decisions.
24/7 support service
Bengali-language live chat support is available 24 hours a day for any help with responsible gambling. Our team is always by your side.
Age verification and minor protection
bdt10k strictly ensures that only those aged 21 and above can use the platform. Completing the age verification process at registration is mandatory.
If there are minors in your home, make sure they cannot access your account. Keep your password secure and always log out at the end of a session.
Parents or guardians can use parental control software to protect minors from online content. This keeps children away from all types of gambling sites.
Steps to protect minors
- Use a strong password on your account
- Do not save payment details on shared devices
- Always log out after playing
- Be careful when playing in an environment where children are present
- Install parental control tools
Signs of problem gambling
Sometimes a gambling habit grows so gradually that it becomes hard to notice on your own. If you see any of the signs below in yourself, be alert and seek help.
- You are gambling with money meant for living expenses or debt repayment
- You are placing more bets to try to recover money you have lost
- You are hiding your gambling from family or friends
- You feel restless or irritable when you cannot gamble
- You are cutting time from work, studies, or family to gamble
- You have tried to stop gambling repeatedly but cannot
- You are taking on loans or debt to fund your gambling
Ways to get help
If you notice any of the signs above in yourself, do not hesitate to seek help. Problem gambling is a mental health issue — it is treatable.
Set limits
Set a deposit limit on your account right away. It will take effect immediately and prevent overspending.
Take a break
Use the time-out feature to take a few days off. Spend time with family and focus on other interests.
Contact us
Reach out via our 24/7 live chat support. Our team will help you with self-exclusion and other protective measures.
Seek professional help
If needed, consult a mental health professional. The Bangladesh National Mental Health Helpline and various counselling services are available in Bangladesh.
Protection tools — detailed guide
Find out how each protection tool works.
About deposit limits
The minimum deposit is ৳200. You can set a daily, weekly, or monthly limit. Reducing a limit is instant, but a designated cooling-off period applies when increasing one — this helps prevent decisions made on impulse.
Time-out period
You can take a time-out of 24 hours, 7 days, or 30 days. During this period logging in, placing bets, and making deposits are all unavailable. Your account is reactivated automatically once the time-out ends.
Self-exclusion details
Self-exclusion lasts for a minimum of 6 months — this is the highest level of protection. Promotional messages are suspended during the exclusion period. A specific verification process must be completed to lift the exclusion.
Loss limit setting
Your session ends automatically once you have lost a set amount. This is a proactive step that helps you stay within your budget and protects you from significant financial loss.
How to activate these features
Contact our 24/7 live chat support to activate any of these features. Our support team will walk you through the entire process in Bengali and set everything up quickly. You can also make a request by email: [email protected]
Support centre
If you or someone you know is facing difficulties due to gambling, do not hesitate to ask for help. The bdt10k support team is always ready.
Our team members are specially trained in responsible gambling. They will listen without judgment and help you make the right decisions.
Remember
Asking for help is not a sign of weakness — it takes courage. The first step to solving a problem is acknowledging it and reaching out for help.
Contact us
Responsible Gambling — Common Questions
Answers to frequently asked questions about responsible gambling.
Play safe, play with enjoyment
At bdt10k we believe that playing within the right limits brings genuine enjoyment. Enjoy our games — responsibly.